Clinetix Technologies (OPC) Pvt Ltd ("ClinetiX," "Company," "we," "us," or "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website www.clinetix.in ("Website") or engage our software development and IT services ("Services").
This Privacy Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA) of India.
We may collect the following personal information when you interact with our Website or Services:
| Category | Examples |
|---|---|
| Identity Data | Full name, job title, company name |
| Contact Data | Email address, phone number, postal address |
| Technical Data | IP address, browser type and version, operating system, device information, time zone setting |
| Usage Data | Pages visited, time spent on pages, click patterns, referral URLs |
| Communication Data | Messages, inquiries, feedback submitted through contact forms, emails, or phone calls |
| Project Data | Project requirements, specifications, business information shared during service engagements |
We do not intentionally collect Sensitive Personal Data or Information as defined under Indian IT Rules, 2011, including financial information (bank account or credit card details), passwords, biometric data, sexual orientation, medical records, or political opinions through our Website. If such data is provided to us in the course of a project engagement, it will be handled with the highest level of security and only with your explicit consent.
We collect information through the following means:
We use the information we collect for the following purposes:
Under the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian law, we process your personal data based on the following lawful grounds:
We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:
We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
These measures are in accordance with the reasonable security practices and procedures prescribed under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
Upon the expiry of the retention period, or upon your valid request, we will securely delete or anonymize your personal data.
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the Website to function (e.g., session management, security) | Session |
| Analytics | Help us understand how visitors use our Website (e.g., Google Analytics) | Up to 2 years |
| Functional | Remember your preferences and settings (e.g., language, theme) | Up to 1 year |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling certain cookies may affect the functionality of our Website.
Under the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian law, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days.
Our Website and Services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal data from a child, we will promptly delete such data. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
In accordance with the DPDPA, processing of a child's personal data requires verifiable consent from the parent or lawful guardian.
Our Website may contain links to third-party websites, services, or applications that are not operated or controlled by ClinetiX. This Privacy Policy does not apply to such third-party websites. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Your personal data is primarily stored and processed within India. In certain circumstances, your data may be transferred to or accessed from servers located outside India for the purpose of providing our Services (e.g., cloud hosting providers). In such cases, we ensure that appropriate safeguards are in place, including:
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. If you have any complaints, concerns, or grievances regarding the processing of your personal data, you may contact our Grievance Officer:
We shall acknowledge your grievance within 48 hours and endeavour to resolve it within 30 days from the date of receipt, in compliance with applicable law.
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us:
For general inquiries, you may also use our Contact Form.
